CCAAP is the industry leading web-centric enterprise bill capture, analysis, validation, and allocation software solution designed for both SME and enterprise clients.  Either operating in stand alone mode or fully complementing and tightly integrating into our industry leading TelCAAP solution, CCAAP offers comprehensive web-based service provider billing and dispute management functionality for universal expenses across the enterprise.  CCAAP provides the automation needed to fully consolidate all service provider bills into a streamlined and centralised process with associated auditing features to guarantee all bills are in complete compliance with negotiated tariff rates and contractual terms.  Additionally, CCAAP offers complete cost allocation capabilities of all expense usage together with seamless integration with ERP and HR systems to ensure full compatibility with enterprise business systems.  A fully customisable and flexible report engine rounds out the extensive features of CCAAP.

Administration

• Database can be user modified to reflect Enterprise’s unique business structure
• Security levels & access rights on an individual user or group basis
• Supports import of electronic copies bills thus avoiding manual data entry

Reports

• User friendly interface to generate standard & customised reports
• All reports contain information on usage (duration) & costs (based on operator tariffs) based on the operator bills and not internal Enterprise PABX data
• Usage-based Reports are available for any combination of the following parameters (Please enquire if you require a more comprehensive list):
• Usage on PABX/ Non PABX Lines
• Mobile Phone/ Pager Charges
• Rental Subscriptions charges (Fixed charges in telecom bills)
• Service Charges
• Internal Maintenance Charges
• Multiple Site Location consolidation

Financial reports are available that are for the following (Please enquire if you require a more comprehensive list):

• Past Year Telecommunication Expenditure
• Budget vs. Actual (Expense analysis)
• Audio line (1800 toll free)
• PABX trunk

• Frame relay
• Direct lines/ fax lines/ modem lines
• Walkie – Talkie
•  Internet
• ISDN
• Coin-a-phone
• Pager
• Mobile phone
• International leased circuit
• Local leased circuit

Telecom Service Provider Billing Support:

• Allows import of all electronic bills in any standard format from telecom service providers
• Can be set up to automatically download electronic copies directly from service provider’s website

Export Facilities:

• All reports exportable to MS-Excel format
• Eastcom can create customized interfaces to enterprise financial accounting systems to enable automated cost allocations to corporate cost centres

Minimum Hardware Requirements

• Pentium III, 256K RAM
• Windows 98, 2000, XP
• 20GB HDD
• CD-ROM Drive, 15” Monitor
• Ethernet/ V.92 modem